Terms and Conditions

Our Pricing Policy

We are proud to give true value for money. Electricity is included in our prices.

This means an inexpensive, realistically priced holiday/stay.

Booking and Payment

When booking more than 6 weeks ahead, a non-refundable deposit of 25% is required, with the balance due 6 weeks before the start of your holiday.

If the full payment is not received at this time, we reserve the right to cancel the booking and retain any deposit. Payment by Bank Transfer.

We cannot accept credit/debit card or cash payments.

Cancellation/Amendment Fees

If you have to cancel, the following scale of charges applies:

More than 42 days – Deposit only

29 – 42 days – 50% Total booking cost

15 – 28 days – 75% Total Booking cost

0 – 14 days – 100% Total Booking cost

Travel insurance should cover this eventuality.

Transfers

If you are unable to travel, providing you inform us of the person/s travelling in your place, we will naturally honour the booking.

Changeovers

Friday to Friday bookings are preferred, although we can consider a Saturday to a Saturday. Check In: 15:00 Check Out: 10:00, unless by prior arrangement.

Alterations or Cancellations by us

Before the holiday contract takes effect, we reserve the right to change any holiday details. However, if there is a major change we will, of course, inform you so that you have the choice of cancelling.

After the contract has taken place, if the circumstances are beyond our control, we will refund all monies paid to us or try to rebook your holiday at a time to suit you. Beyond this, however, we cannot accept liability.

Smoking

Smoking is strictly not permitted in Bramble Lodge, especially owing to the wooden construction of the building.

However, providing due care is taken, smoking is permitted outside in the garden/patio area of Bramble Lodge providing due care is taken,

Pets

Unfortunately, although we are dog and cat lovers, we made the difficult decision a long time ago, to not accept pets, as we have guests who prefer pet-free places to stay.